Welcome to the FAQ page of Cheap Trash & Recycling Store! We specialize in providing efficient and reliable waste management solutions, including aerosol can disposal systems, recycling bins, hazardous waste containers, and more. Our goal is to ensure you have a seamless experience from order to delivery. Below, we’ve compiled answers to common questions about our products, shipping, payments, and more. If you need further assistance, contact us at [email protected].
Product Questions
What types of waste management products do you offer?
We offer a wide range of products to meet diverse needs, including aerosol can disposal systems, anti-static containers, biodegradable and compost solutions, bulk containers, dumpsters, hazardous waste containers, indoor/outdoor trash cans, recycling bins, sharps and biohazard containers, tilt trucks, trash bags, lids, dollies, and chutes. Our inventory is designed for facilities managers, healthcare professionals, sustainability coordinators, and general users.
Are your products environmentally friendly?
Yes! We prioritize sustainability with products like biodegradable bags, compost containers, and recycling systems. We also partner with eco-conscious carriers to minimize our carbon footprint.
Do you carry premium brands?
Absolutely. We feature high-quality brands such as Rubbermaid and simplehuman® to ensure durability and reliability in waste management.
Shipping and Delivery
What shipping options are available?
We offer two options: Standard Shipping via DHL or FedEx for $12.95, delivering within 10-15 business days after shipment, and Free Shipping via EMS for orders over $50, delivering within 15-25 business days. Note that delivery times may vary by location.
Do you ship worldwide?
Yes, we ship globally except for some remote areas and parts of Asia due to logistical constraints. Our base in Philadelphia allows us to serve customers efficiently.
How long does order processing take?
Orders are processed within 1-2 business days. You’ll receive a tracking number via email once shipped, so you can monitor delivery in real-time.
Payments and Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Is my payment information secure?
Yes, we use encrypted payment processing to ensure your data is protected. We do not store sensitive payment details on our servers.
Returns and Refunds
What is your return policy?
We offer a 15-day return window from the date of receipt. If you’re not satisfied, you can return items for a hassle-free refund or exchange. Please contact us at [email protected] to initiate a return.
Are there any restrictions on returns?
Returns are accepted for unused products in original packaging. Hazardous materials may have specific return procedures for safety reasons.
General Support
How can I contact customer service?
Reach us via email at [email protected]. Our team based in Philadelphia is responsive and ready to assist with any queries.
What if I have a urgent delivery need?
Choose our Standard Shipping option for faster delivery (10-15 business days). It’s ideal for urgent situations like replacing hazardous waste containers or quick facility outfitting.
Thank you for choosing Cheap Trash & Recycling Store as your partner in waste management. We’re committed to helping you build a cleaner, safer, and more sustainable future!